Frequently Asked Questions – FAQs – Goldcrest Academy

What marketing and communications courses do Goldcrest Academy offer?

  • Introductory (L3)
  • Certificate (L4)
  • Diploma (L6)
  • Postgraduate (L7)

Our focus is on helping you develop your career and your company with a portable and flexible qualification portfolio.  A marketing course sets you apart as you are showing to an employer that you are motivated, committed to progression and you can work independently but also within a team context. In competitive job markets, these are valuable skills.

The following FAQs are designed to help you but in case there isn’t an answer here, call us on +44 (1)580 236556 or +44 (1)483 600014 or email.

Marketing courses – what would you like to know?

  1. How do I know what course level I can study?
  2. What is the entry process?
  3. Why do I need to send in my CV?
  4. I have a past marketing qualification, can that count?
  5. When can I start?
  6. What study options do Goldcrest Academy offer?
  7. Where do class sessions take place?
  8. What are the payment options?
  9. How do I apply for a course at Goldcrest Academy?
  10. How much time should you spend studying each week for a marketing course?
  11. Can I swop from distance learning to classes?

How do I know what level course I can study?

All courses are based on entry levels.  This is a combination of past qualifications and experience. The logic is simple, we want you to do well, so we want to make sure you study the best course for you. At the right level.

  • If you are new to marketing, we would ask for details of your last qualification (levels 2-7) to match you with the right course.
  • If you have lots of experience but qualifications were taken some time ago, we can review both your qualifications and experience and recommend a suitable CIM or CAM course.
  • If you have an existing CIM/CAM qualification, then you should be able to take the next level course.  Level 6 and 7 courses do expect work and career experience, so we can guide you on this.

Any queries, call Kent: +44(0)1580 236556 or Surrey: (0)1483 600 014 or  email

What is the entry process?

Three steps:

  1. We need a copy of your CV, including past qualifications and work experience, email for a quick response.  We can then chat with you on your work and career plans.
  2. Finalise entry level – via telephone chat or email
  3. Complete the application form process – online or via email
Then we get you started on your course.

Why do I need to send in my CV?

Your CV showcases your talent!  So we are keen to get to know you, but more importantly, to make sure that you enter at the right level for the CIM/CAM course.

The CIM qualifications are designed to build on your existing experience and past qualifications.  So you can attain, we need to know what courses you have studied in the past so that we can find the right entry level for you. The same approach applies to CAM qualifications too.

I have a past marketing qualification, can that count?

Yes, let us know on the application form or email when asking about the course to email.  Having an existing CIM or CAM qualification may exempt you from a level so it’s best to let us know and we can guide you.

When can I start?

You can start any time, chat with us about how to plan your course for self-paced, smart and flexible studying.

What study options do Goldcrest Academy offer?

We provide

  • blended learning (classes or intensive, which are face to face held at weekends and online) – flexible options exist, select the study location closest to you


  • virtual learning (online/distance) – with a clear course structure, regular feedback and tutor support

Our fees are inclusive to help you budget;  the class session(s)include coffee and lunch too.

Where do class sessions take place?

Venues offer easy access across South East England and from the M25.


The Holiday Inn Wrotham Heath, London Road, Sevenoaks, Kent TN15 7RS

The Ashford International Hotel, Simone Weil Avenue, Ashford, Kent TN24 8UX


The Academy, Holiday Inn Guildford, Egerton Road, Guildford, Surrey GU2 7XZ

Course dates and venues are provided with course information and we provide them during induction too.  All venues are close to motorways and train stations for easy access.  Parking is available on-site – please register your car registration at Reception as the hotel may have parking restrictions.  It is the candidate’s responsibility to check parking rules on arrival at the venue, including external signage and checking with Reception on arrival..  Accommodation is available onsite at each hotel.

What are the payment options?

Payment can be made by faster payments/BACs, credit or debit card and by cheque.

If you are self-funding your studies, please let us know by sending us an email.

How do I apply for a course at Goldcrest Academy?

There are two options:

Once we know your entry level, booking is easy

  1. Option one:  Online booking – simply complete the application form, attach CV and submit with payment to Goldcrest Academy.
  2. Option two:  Download the form, complete it and email in with CV to email

If you have any queries, call us on Kent: +44(0)1580 236 556 or  Surrey: +44(0)1483 600 014 or email

How much time should you spend studying each week for a marketing course?

Each unit and course has a recommended number of Guided Learning Hours (GLH).  We recommend that you study (each week) a minimum of 6-8 hours at Introductory level and 8-10 hours at Certificate level and above.  We believe in smart studying, so we aim to focus your time to maximise your efforts. In practice this means that you parcel up studying across the week, often completing some as part of your work day tasks/activities.  Inevitably, there will be some study at weekends, but we guide you to plan your time and effort well.  We have strong completion and pass rates for all course levels.

Please remember that you will need access to a computer with broadband to study this course.

Can I swop from distance learning to classes?

Yes.  There is small top-up fee to pay to change to face to face sessions but we aim to keep the costs down for you.  We keep a close eye on distance learners and have a clear course structure to help you make the most of your study time.

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