Please read the following information regarding Goldcrest Academy's standard terms and conditions.

By booking a short course online and/or by signing the application form for professional courses, you will be confirming that you have understood and accept the following terms and conditions with Goldcrest Academy.

1. SHORT COURSES, WORKSHOPS, SEMINARS AND MASTERCLASSES

1.1 The short course, workshop, seminar or masterclass must be paid in full prior to the course date.  Delegates are able to book online and pay by credit card.

1.2 Changing delegate details - there will be no charge if a substitute person wishes to replace the original delegate on a short course.  Please inform our office by email (to info@goldcrestacademy.co.uk) of the replacement attendee's name, at least 24 hours prior to the course start.

1.3  Cancelling courses - please see section 2.7 below.

1.4 Transfering courses - if a delegate wishes to transfer a booking  to a later course date or another course, there will be an administrative charge of 25% of course fees if it is made between 10 and 28 working days of the original course date.  If it is later than 10 working days prior to the original course date, then an administrative charge of  50% of course fees will be made.

2. PROFESSIONAL COURSES AND QUALIFICATIONS

2.1 Students must complete the Goldcrest Academy application form and send this with payment or an employer’s letter of authorisation in order to book a place on the relevant CIM course. The employer will then be invoiced and the invoice must be settled within 30 days of issue.  The employer is fully responsible for the payment of fees due in all circumstances, including termination of employment.

2.2 A minimum deposit of £100 is required to guarantee a place on the course or, if students apply for a course less than 14 days prior to the start date, the full fees or an employer’s letter of authorisation must accompany the application from.

2.3 Goldcrest Academy tuition fees exclude amounts payable to the CIM for student registration and assessment entry fees (for exams or assignments).  It is the student’s responsibility to ensure they are registered with CIM as a member and have paid for the assessment entry fees by the CIM stipulated deadline dates.  Goldcrest Academy will endeavour to advise students of these dates on the website and course information, but students must ensure that they have completed all relevant documents and paid the necessary fees on time.

2.4 Requests for deferral – provided the course fees have been paid in full, a student can defer for one semester as long as Goldcrest Academy receive written notice at least 2 weeks before the course start date.

2.5 Dishonoured cheques will attract an administrative charge of £50.

2.6  Students are expected to behave professionally, courteously and considerately at all times.  Students are expected to hand work in on time to their tutors.

2.7  If a student cancels a course in less than 14 days to the course date start, then fees will not be refunded.  If a student cancels a course in less than 28 days prior to the course commencement, then 50% of fees will be refunded. In the event Goldcrest Academy cancel a course prior to it starting, then provided the student/ employer have paid, a full refund of tuition fees will be given to the student.

2.8  Your account and registration details - if you have registered with us, then you are responsible for maintaining the confidentiality of this account/registration and any related passwords for your restricting access to your computer and/or account. You agree to accept responsibility for all activities that take place under your account/registration and your passwords.

2.9  Copyright of all study material supplied by Goldcrest Academy, in hand-outs or as digital copies, remain the property of Goldcrest Academy.

2.10 Goldcrest Academy reserve the right to change these terms and conditions as necessary.  Any such changes will be published on the website for all students to see.  Should a student have a query on these terms and conditions, then they must contact Goldcrest Academy immediately.

2.11 Our contact details - If you have any comments suggestions or questions about these terms and/or the Website and/or us generally, please contact us by sending an email to info@goldcrestacademy.co.uk  or in writing to Goldcrest Academy Limited, Victoria House, The Moor, Hawkhurst, Kent TN18 4NR or by telephone to 0870 44 63 411.

2.12 The above terms and conditions will be decided in accordance with English Law.
 

Company Registration Number: Goldcrest Academy Limited registered in England 3019026.  Registered Address: Endeavour House, 1 Lyonsdown Road, New Barnet, Herts EN5 1HU. Administration office address: Goldcrest Academy Limited, Victoria House, The Moor, Hawkhurst, Kent TN18 4NR

Donation to The Prince’s Trust

As part of Goldcrest Academy’s commitment to business and education, we will donate 5% of net training course profits to The Prince’s Trust.  The Trust has a proven ability to help those aged 18-30 to set up businesses with the support of experienced business advisers.  All that we ask is that students tick the box on the Goldcrest Academy course application form, so that you can help us, help others achieve too.

Last updated 5 April 2012                                                © Goldcrest Academy Limited